At Spinbet Casino, we’re committed to making your gaming experience smooth and enjoyable. Whether you have questions about our games, need help with payments, or want to share your feedback, our support team is here to help.
Why Contact Us?
Our support channels are designed to address your needs, including:
- Account Assistance: Help with registration, login issues, or account verification.
- Payment Inquiries: Guidance on deposits, withdrawals, and available payment methods.
- Gaming Support: Information on game rules, features, and troubleshooting technical issues.
- Bonuses and Promotions: Clarifications on bonus terms, wagering requirements, and special offers.
- Technical Issues: Assistance with website navigation, loading problems, or other technical difficulties.
- Feedback and Suggestions: We welcome your input to help improve our platform.
How to Reach Us:
- Live Chat: Visit spinbet.nz and click the live chat icon at the bottom right for instant support, available 24/7.
- Email: For detailed or non-urgent inquiries, email us at [email protected]. Please include your username, a clear description of your issue, and any relevant screenshots.
- Telegram: Contact us on Telegram at @spinbethelp for prompt assistance while on the go.
- Social Media: Stay connected with us for updates and support:
- Facebook: Spinbet Casino
- Twitter: @SpinbetNZ
- Instagram: @SpinbetCasino
- Help Center: Access our extensive Help Center on our website for FAQs, tutorials, and step-by-step guides.
Physical Address:
For official correspondence, please contact us at:
Spinbet Casino Headquarters
Dama N.V.
Scharlooweg 39, Willemstad, Curaçao
(Note: This address is for official communications only. For player support, please use our digital channels.)
Response Times:
- Live Chat: Within 1–2 minutes.
- Email: Within 24 hours.
- Telegram: Within 1–2 hours.
- Social Media: Within 24–48 hours.
Language Support:
Our support team can assist in multiple languages including English, Russian, Spanish, German, and French. If you need help in a specific language, please let us know when you contact us.
Tips for Fast Assistance:
To help us resolve your query quickly:
- Provide accurate details such as your username, transaction ID, or bonus code.
- Clearly describe your issue.
- Attach screenshots if they help illustrate your problem.
- Check our Help Center for quick answers to common questions.
VIP Support:
VIP members enjoy exclusive support with priority response times and personalized service for all their gaming needs.
6 Piwakawaka Street, Eden Terrace, Auckland 1010, New Zealand